‘Zav’iation is now in vogue!

IIPM only B-school in India to be Ranked Ahead of The IIMs in so Many

Kishor Zavery, Chairman, Zav Airways, in an exclusive to 4Ps B&M 4Ps B&M: How feasible is it to enter a turmoil hit sector and what are your plans to tackle the same?
KZ: I don’t think this is a time of turmoil in the sector. Our main target is to provide the common people with better services in comparison to others. We are coming up with mid-size aircrafts; seat capacity mostly of 70/80. During our operation, we expect 95% occupancy. Whereas, the big-size crafts with 200 seat capacity are currently operating with just 50% occupancy. The additional 45% occupancy is clearly one of our plus points.

4Ps B&M: What are the challenges that you need to be wary of?
KZ: There is no major challenge as such. The north-eastern region has always been neglected in terms of connectivity. So we witness a sky-high demand for air-taxi services. Looking at this potential, we are entering into the sector. The West Bengal Government and the North-East council are helping us to venture into the market. We are not worried about our competitors in the sector. We would rather, welcome healthy competition in this neglected north-eastern region.

4Ps B&M: Pls share some of your strategies to make Zav’s presence felt?
KZ: Our basic strategy is to provide economical air travel. As we want to connect various destinations with maximum comfort at reasonable prices for our customers. We plan to have a pan India presence in the coming future. Beside fulfilling the aviation need in Eastern and North eastern part of India, providing quality and on-time services with better safety to our customers is high on our to-do list.

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Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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All hands on the deck, Captain!

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Great ads, greater roll-out plans, greatest financials... but ‘talent-crunch’ might just play the spoilsport!

Advertising, branding, positioning, geographical outreach... and any other progressive act that you could possibly cook up, were ‘once’ considered just the forte of private sector banks and their foreign counterparts. Not any more! The public sector banks (PSBs) have shed their conservativeness, for good and are tired of being branded as laggards. Today, their approach towards broader outreach, customer acquisition & education and product offerings is anything but the mark of a self-satisfied, complacent public banker. IDBI Bank is one such name, which has opted for an overdrive as far as re-positioning and re-branding are concerned. The project finance institution turned bank, is leading the race and is aptly recasting its business model, strengthening itself through organic growth strategies and basking in the sun of glorified financials!

Its newest taglines: “Not just for the big boys” and “Aao sochein bada” also project the inherent strength of the bank, which, for the first time in a decade, has hit a positive home-run – a positive net interest margin and the highest annual growth in terms of deposits and lendings (30%) amongst all banks in the country. And today, the bank is not just making money for its stakeholders but also working towards ensuring ‘some’ tomorrow for industries across the board. Picture this: IDBI Bank Ltd. is leading a group of lenders to arrange $1 billion debt for Air India (after the airline failed to raise funds from European banks to buy Airbus SAS aircrafts); some reverse osmosis at a time when the biggest of names in the vertical are running around with bailout bowls in their hands (and 9 more for bailout nos.2 to 10). The bank is aggressively pursing the dream of becoming the 5th largest bank by 2011-12, from being the current 8th. This would also help improve its low cost current account savings account (CASA) ratio, which is pegged at 15.22% of the total deposits to somewhere close to 40% (which is the standard for other public sector banks).

So there’s some dream, and happily complemented by ambitious financials. Digest this – it is targeting a growth of more than 100% in its business to touch Rs.3.35 trillion by FY2011 as compared to FY2008. Considering that market reports suggest an estimation of Rs.2.1 trillion by the end of the current fiscal, another good year will just see it get there! So there’s it – great dreams, super numbers and big hopes... but not sans challenges! And what’s the catch? Having obtained the much needed licence from RBI to add 200 branches (at present it has 508 branches and 880 ATMs) by March 2009, its expansion plan had to be ‘carried forward’ for lack of managerial staff. Given the fact that IDBI expects its branch network to grow by 40% (which will indeed enable the desired business growth), ‘talent - crunch’ may just play the spoilsport.

For now though, IDBI is staying away from inorganic diet; having achieved much success in the change process, as Yogesh Agarwal, CMD, IDBI Bank happily quotes, “The bank has indeed come a long way from being a pure development financial institution and is currently transforming into a new generation, full-service commercial bank...” Better safe than dead! But considering that its internal growth plans are paying well, there’s no need to be swept away by the M&A wave... Silent waters run deep... But wait! Is IDBI playing the ship, or is’t the ocean itself? Whatever its intentions, it needs all hands on deck – manpower! [And that one was for you, Captain Yogesh!]

Gyanendra Kr. Kashyap

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

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No individual can be bigger than the game.

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Interestingly, this statement is especially relevant to marketers who are looking to strike the right shots with their shrinking budgets in a slowdown. Pawan Chabra & Pallavi Srivastava of 4Ps B&M examine why, in humbling times, IPL promises marketers what the best celebrities cannot.

Is thrift the only mantra of the season? Well, market logic dictates that it’s not just about cutting back on your resources (read: marketing budgets) but also carefully analysing where the cost benefit analysis of a marketing investment can work overwhelmingly in your favour. Thus while companies are cutting corners in their marketing budgets, it would all be in vain if they cut the wrong corners!

So faced with the question: In whom to invest? In Hrithik Roshan or Shahrukh Khan’s Kolkata Knight Riders? marketers should pause before answering. For the latter promises an intoxicating, blockbuster combination of Bollywood and cricket. Last year, the combo had sent an adrenalin rush through the veins of marketers and advertisers. Most probably, you’re one of those who doesn’t even need to ask how the combo could generate a high sense of excitement among marketers. The answer is obvious. Lalit Modi! The man gave India an excellent platform to combine the protagonists we’ve mentioned above, by his biggest adaptation of the Indian Premier League (IPL). Just brush up your memories a bit and you’ll be able to easily recall the scenario of the last season when everybody was crazily fighting to grab a share of the lucrative IPL cake in any possible form.

Well, if last year, in the peak of the boom, IPL made some sense, this year, in bust times it makes for indisputable business logic! A lucrative deal under IPL may force marketers to channelise their advertising budget from somewhere else, which may also include dropping expensive brand ambassadors or regular advertising spends. That’s the reason why Coca Cola India prefers Shahrukh’s Kolkata Knight Riders (KKR) and Delhi Daredevils over superstar Hrithik Roshan. One look at Coke’s advertising patterns on TV will reveal that Coke has not come up with an ad featuring Hrithik for a long time (after the last ‘Jashn mana le’ ad commercial). Moreover, the frequency of Coke ads has also relatively gone down. Similarly Sprite (for which Coca Cola India has tied up with KKR) also doesn’t have any brand ambassador as of now (Sania was the endorser of Sprite earlier). Undoubtedly, Coke is spending its marketing budget wisely. Probably that’s the reason why they have tied up with Delhi Daredevils for brand Coke and with KKR for Sprite.

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.
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Focus on your brand

The Most Revolutionary Concept In Education PLANMAN CHE CENTRE FOR HIGHER EDUCATION, Supported by IIPM India’s Leading B-School

Take Maruti Suzuki: The now wholly-owned Japanese brand, it seems, changed gears just in time to survive and thrive despite the slowdown. Though not completely unaffected by the slowdown (the market leader posted a decrease in sales for all three months in the last quarter), in January 2009, Maruti Suzuki bucked the trend and reported a 5.59% increase in domestic sales. A closer look at their figures reveal that their recent additions to the A3 segment (D’zire and SX4) is what is making the numbers look so cool. The segment saw a two-fold growth, selling 6,590 units (even higher than their cash cow Maruti 800) as against 2,939 units in the same month last year.

But managing their brand portfolio well is not Maruti’s only claim to the marketing fame. Over the last quarter of stagnating sales, the motor company went on an overdrive to enhance its market penetration. For one, instead of restricting its annual dealer level discount scheme till the end of December (as it does every year to clear year-end sales), Maruti extended the lucrative cash discounts way into February; next up is their strategic tie-up with Corporation Bank to finance Maruti Suzuki vehicles on an all India basis to enable credit access at a time when banks are antsy about lending too easily; and finally, proactively embracing the ‘voluntary disclosure of fuel economy’ to drive home the message to consumers about their leadership in making highly fuel efficient cars. As per Shinzo Nakanishi, MD & CEO, Maruti Suzuki India Limited, the move “would enable customers to make an informed choice when purchasing a car in the market.” Look closely and you realise that all these measures were perhaps aimed at luring those 40 million PSU guys, presently flush with funds they made from the 6th Pay Commission killing. “The recent pay hikes and arrears given to more than 5 million government employees after implementation of 6th Pay Commission report can bring back the lost momentum in the industry,” says Shushmul Maheshwari, CEO, RNCOS.

What did the guys at Maruti do? They revitalised their brand despite and in spite of the slowdown by simply emphasising its core brand proposition – value for money, fuel efficient cars – and increasing its value!

What? You think that was a fluke? Okay, here’s another one!

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.
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Have the cars, lost the road!

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The company had undertaken some prolific investments in the United States, but now it all appears to be overdone to an extent. While launching the expanded R&D facility in Michigan, Shigeki Terashi, President, Toyota Technical Centre said, “Toyota’s investment of $187 million to advance R&D demonstrates our commitment to the North American automotive industry.” Was this called for? An open question…

As a result of this argument, Toyota after a long hiatus is ready to offload close to 1,000-1,500 regular employees in this crisis. Toyota employs close to 30,000 workers in North America and UK and operates about 11 plants in these regions. The company also plans to trim its workforce further and wants to get rid of more employees through VRS. It is now clear that even for Toyota, the days of halcyon could well be over and a stricter market analysis is the call of the day.

Hit hard, Toyota is already beating around the bush or at least visibly so. Before the entry of the new president from the founder Toyoda family, the company has started working on the ‘Market Vision Plan’. Under this plan, Toyota will be working in a more docile way. For once, the company will be focusing more on product susceptibility to changing market conditions, planning for product launches up to the year 2015 and managing production cycles better. In all likelihood, Toyota must modulate its production in line to the changing demands of the market and must have the flexibility to divert unsold inventories towards more prolific markets.

The last six months have made it clear that even Toyota is not immune to making strategic bloopers. As a result of its aggressive expansion strategy, perhaps gloating from its success of becoming the world’s number one automotive manufacturer; an inevitability that was being talked about for years; Toyota is now making news for the wrong reasons. It has been rightly said, you cannot have too much of a good thing. Now what does Fujio Cho do with all those cars???

For more articles, Click on IIPM Article.

Source : IIPM Editorial, 2009

An Initiative of IIPM, Malay Chaudhuri and Arindam chaudhuri (Renowned Management Guru and Economist).

For More IIPM Info, Visit below mentioned IIPM articles.
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